Shipping policy

Last updated: September 22, 2026

Shipping destinations

We currently ship to:

• Sweden

• Denmark

• Norway

• Finland

• Estonia

• Latvia

• Lithuania

Order processing

Orders are normally processed within 1–2 business days, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation by email.

Business days are Monday to Friday, excluding public holidays. Processing and delivery may take longer during busy periods, campaigns, sales, and public holidays.

Standard delivery times

Estimated delivery times after dispatch are:

• Sweden: 2–4 business days

• Denmark: 3–5 business days

• Norway: 2–6 business days, depending on the delivery location

• Finland: 3–5 business days

• Estonia, Latvia, and Lithuania: 4–6 business days

Delivery times are estimates and begin once your order has been dispatched.

Express shipping

We offer express shipping to all countries listed above.

The estimated delivery time for express shipping is 1–2 business days after dispatch, regardless of the destination country.

Express shipping is available at an additional cost. The price varies depending on the delivery country and is displayed at checkout before you complete your purchase.

Our normal order processing time of 1–2 business days may still apply when express shipping is selected.

Shipping costs and delivery options

Available delivery methods and shipping charges are displayed at checkout before you complete your purchase.

The available options may vary depending on the delivery country, postcode, order value, and parcel size.

For deliveries to Norway, information about any applicable taxes, customs duties, import charges, or carrier handling fees will be displayed or communicated before you complete your purchase.

Delivery address

You are responsible for providing a complete and accurate delivery address when placing your order.

Please review your delivery details carefully before completing your purchase. If you notice an error, contact customer@truereligion.se as soon as possible. We will try to update the address, but changes cannot be guaranteed once the order has entered processing or been dispatched.

Tracking your order

Once your order has been dispatched, we will send you a tracking link by email.

It may take some time for the tracking information to become available after the parcel has been collected by the carrier.

Delayed or missing deliveries

Delivery times are estimates, and delays may occasionally occur due to high order volumes, public holidays, customs processing, weather conditions, carrier disruption, or other circumstances.

If your order is delayed, appears to be missing, or is marked as delivered but has not arrived, please contact customer@truereligion.se with your order number. We will investigate the delivery with the carrier and help you with the next steps.

If a delivery is significantly delayed or cannot be completed, your rights and available remedies will be handled in accordance with applicable consumer law.

Responsibility during delivery

We are responsible for your order until it has been delivered to you or to another person designated by you, other than the carrier.

Please inspect the parcel after delivery and contact us as soon as possible if it appears to have been damaged during transport.

Returns

For information about returns, return labels, and refunds, please see our Returns & Refunds Policy.

Contact

If you have any questions about shipping or delivery, please contact:

Welcome AB
Email: customer@truereligion.se